Warranty
Rubyoung voluntarily provides a 1-year manufacturer’s warranty (the “Warranty”) for
each product sold via the Website. The Warranty is in addition to, and not instead
of, rights provided by consumer law. Consumers have the right to choose whether to
claim service under the Warranty or under their consumer law. For further
information about consumer law, please contact the local consumer
organization.
The Warranty Covers the
Following
Rubyoung hereby warrants that the product, for a period
of 1 year from the date of original purchase from Rubyoung via the Website, is
without defects, provided however that the product is only used in accordance with
published guidelines from Rubyoung for the product, including the product’s user
manuals, technical specifications, etc. and subject to the limitations set forth in
this document.
The Warranty only applies to the product the
customer purchased for their own use and not for resale.
The Warranty Does Not Apply to
(a) products that were bought
through other channels than the Website;
(b) issues that occur more than 1year
after the date of original purchase from Rubyoung via the Website;
(c) cosmetic
damage, including but not limited to scratches, dents, and broken plastic;
(d)
damage caused by any external cause, including but not limited to accident, abuse,
misuse, liquid contact, fire;
(e) damage caused by operating or use of the
Product other than in accordance with published guidelines from Rubyoung for the
product, including the product’s user manuals, technical specifications, etc.;
or
(f) a product that has been modified.
If the customer submits a valid
claim under the Warranty, Rubyoung will, at its option:
(a) repair the product;
or
(b) replace the product.
For information related to the Warranty
service, please contact Rubyoung via e-mail at the following address: info@rubyoung.com